Payroll Specialist with German - Bucharest

For our Client – Global provider of payroll, HR, and finance solutions to International clients – we are looking for a Payroll Specialist with German.

Summary:

· The role of the Payroll Specialist is to produce the payroll for clients; acting as their liaison for payroll-related processing.

RESPONSIBILITIES:

· Responsible & fully accountable for the payroll & audit function of multiple clients

· Responsible for scheduling and running the assigned client payrolls by following standard operating procedures

· Maintains complete, accurate and timely client and employee records based on real time requests

· Maintains complete and accurate client profile notes as well as processing instructions for each client

· Balance respective payrolls based on year end calendar and remit all Third Party Remittances by defined due dates, complete all Year End balancing, filing &   respective reporting

· Utilize all internal tools & defined processes to ensure optimal productivity, service excellence and make recommendations for best practices to customers

· Initiate pre and post production calls with clients

· Answer client calls (dedicated clients, as well as other clients)

· Work with internal technical support, various production departments and additional Service hubs as needed to identify a resolution.

· Provide feedback and suggestions on products, issues, processes and procedures to enhance efficiency and continuous improvement

· Suggest processes and controls tools improvements

· Ensure quality controls in the payroll process and update documentation - included reconciliation of results and audit checks

· Highlight and escalate relevant matters that may impact the running of client payrolls

· Ensures following of process maps and workflows, including the keeping up to date of trackers, data bases and SOPs

QUALIFICATIONS REQUIRED:

· Perfect mastery of German and English, both orally and in writing, at minimum B2

· Mastery of Windows office tools

· Ability to manage data in large numbers and integrate into a team

· Excellent customer service skills

· Bachelor/certificate, an asset, or equivalent experience in administration/customer service/HR”